1. Introduction

At Villalobos Realty Group LLC., we respect your privacy. This policy outlines how we collect and use your information, specifically regarding our communication via calls, emails, and SMS text messages. We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we may collect from you, and how it is used. By using our Website, www.villalobosrealtyg.com, you are accepting the practices described in this policy.

2. SMS Terms and Conditions

Purpose of Messages

We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes regarding real estate services. This ensures timely communication for critical steps in the buying, selling, or renting process.

Opt-Out

You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

Support

If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at info@villalobosrealtyg.com.

Liability

Carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission from your network operator.

Fees

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary depending on your interaction with our services. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Privacy

If you have any questions regarding privacy, please read our full privacy policy on this page: https://www.villalobosrealtyg.com/privacy-policy

3. Information Sharing

Villalobos Realty Group LLC. does not sell, rent, or share your personal information or phone numbers with third parties or affiliates for marketing purposes. Your consent to receive SMS is not shared with any outside organizations. We will only disclose personal information when required by law or in the good-faith belief that such action is necessary to comply with legal processes, protect and defend rights or property, or ensure user safety.